Order Processing
* All orders are processed within 1–2 business days after payment confirmation.
* Orders are not shipped or delivered on weekends or public holidays.
* If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.
Shipping Rates & Delivery Estimates
* Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
*Domestic Shipping (USA) 5–7 business days
* Delivery delays may occasionally occur due to customs clearance, carrier issues, or unforeseen circumstances.
* You will receive a shipment confirmation email once your order has been dispatched, containing your tracking number(s).
* The tracking number will be active within 24 hours.
* TEJIS INTERNATIONAL PTE. LTD is not responsible for any customs duties, taxes, or fees applied to your order.
* All charges imposed during or after shipping (such as tariffs, import taxes, or customs fees) are the responsibility of the customer.
* TEJIS INTERNATIONAL PTE. LTD. is not liable for any products damaged or lost during shipping.
* If your order arrives damaged, please contact the shipping carrier to file a claim.
* Please save all packaging materials and damaged goods before filing a claim.
* We currently ship to only to United States Of America.
* Some items, such as hazardous materials (e.g., certain oils, batteries, or chemicals), may have “shipping restrictions” based on local regulations.
* Customers are responsible for providing the “correct shipping address” at checkout.
* Orders returned due to incorrect or incomplete addresses may incur additional reshipping fees.
Contact Us
If you have any questions about your shipment or delivery, please contact our support team:
📧 Email: contact@tejiscarparts.com
📞Phone: +65 9028 6751
